The 领导与管理证书 program is designed to prepare graduates with the knowledge, 技能, and values necessary to effectively lead others within a variety of organizational settings and situations. The program includes content related to organizational leadership, 业务战略制定, 决策, 变更管理, 有效的沟通, 性能改进, 和创业.
Effective 决策 takes a variety of perspectives and information into account, using reliable sources and reasoned approaches in support of an overall strategy. This course investigates business tactics and problem-solving techniques used in long- and short-term planning, 组织治理, 创新和创造性破坏, 效率的提高. Topics include business model analysis and design, 资源分配, 质量改进, 应急计划, 和创业.
Timely, informative, and inclusive communication is the cornerstone of successful leadership. 在本课程中, students will examine communication techniques used to build organizational 文化, 改善客户体验, 有效地谈判, 说服, 并激励他人.
This course provides an overview of operational and technological considerations involved in project management and organizational change. 主题包括工作流管理, 技术集成, 指导和继任计划, 适应性, and transformational leadership practices.